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The do's and dont's of exhibiting at a trade show



Depending on how much energy you put into the initial planning stage, exhibiting can either be a very effective way to generate qualified leads - or a potential disappointment.

Fortify your plan using this checklist of experience and insight

  1. Do reserve your stand well in advance. This is the best way to get a good price and a good position.

    But don’t book your stand without checking that enough attendees match the profile of your target audience.

  2. Don’t start without getting internal sign off on the plan’s primary goal (and KPI).

  3. Do understand who your most profitable customers are – so you can focus on recruiting more like them.

  4. Don’t feel the need to lead-capture everyone you speak to. Be clear on who are leads and who are not.

    Spend time with existing customers. This helps to reinforce a profitable relationship and gives you the opportunity to cross-sell/upsell. Having performance indicators is an effective way to manage this.

  5. Do identify and invite potential prospects to your stand in advance, and do this at least a month before the exhibition starts to get the date fixed in their diary.

  6. Don’t forget to brainstorm what incentive could boost attendance at your stand.

  7. Do plan the design, graphics, budgeting and staffing of your stand.

  8. Don’t overcomplicate your message on the graphics. As attendees walk past, you’ve only got a couple of seconds to capture their attention. If what they see doesn’t engage, they’ll keep on walking.

  9. Do evaluate and record what went well and what didn’t; how successful you were at achieving your primary objective and what you’d do differently next time.

  10. Don’t forget to follow-up your leads immediately.

Planned with care, exhibiting at trade shows can be a valuable sales and marketing channel for the business, so use the accumulated experience here to help make your next stand an even greater success.